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Sue Orchard

Sue is the President/CEO and founder of Comms Multilingual, which she set up in 2003. She has a degree in German and Russian and also speaks Spanish and French. She is a member of several professional organisations, including the Chartered Institute of Linguists and the International Test Commission (representing Psychometric Test Publishers). She has a great interest in the area of assessments and has a great deal of expertise in the translation, localisation and adaptation of exams and assessments.
Extolling the Virtues of Language Learning and of Linguists

Extolling the Virtues of Language Learning and of Linguists

At Comms Multilingual, we are passionate about languages, and we were delighted to see the following article, published in the journal “The Linguist” (produced by the Chartered Institute of Linguists), extolling the virtues of language learning and of linguists...

Comms Multilingual & COVID-19

Comms Multilingual & COVID-19

In the face of the worldwide coronavirus outbreak, and on the advice of the UK government, Comms Multilingual has moved to all staff working from home. There is currently no change to existing service levels.
Situational Judgement Tests (or Seriously Jeopardous Tasks)

Situational Judgement Tests (or Seriously Jeopardous Tasks)

Situational Judgement Tests (or SJTs) are in widespread use and a well-constructed SJT can provide invaluable insights into a person’s attitudes and behaviour in the workplace. However, translating SJTs into other languages needs to be handled very carefully as there...

The Importance of Glossaries in a Quality Translation Process

The Importance of Glossaries in a Quality Translation Process

Here at Comms, we recommend putting in place glossaries or term lists before high-stakes translations such as certification examinations or credentialing programs are translated. This week, we've gone into a little more depth as to why we feel this is so important.
GDPR – An Interim Statement

GDPR – An Interim Statement

Comms Multilingual Ltd places great importance on the correct, lawful, and fair handling of all personal data, respecting the legal rights, privacy, and trust of all individuals with whom it deals. The GDPR gives more rights to individuals and more obligations to us...

Comms Multilingual and ISO 17100

Comms Multilingual and ISO 17100

At Comms Multilingual, we were very happy to have been certified recently under the ISO standard for translation, ISO 17100:2015. This underlines our commitment to quality in everything we do. I would like to explain a little bit about ISO 17100 and what it means in...

Christmas Traditions at Comms Multilingual

Christmas Traditions at Comms Multilingual

As we have people from various nationalities working at Comms, we asked some of them to tell us about the Christmas traditions in their own countries. We've written about the days that some of our staff will be celebrating over the Christmas period.
E-ATP Conference 2015 – Closing thoughts…

E-ATP Conference 2015 – Closing thoughts…

We recently attended the E-ATP conference 2015 in Dublin. Read a little about the keynotes, as well as our CEO's team, Team Yellow, which won this year's certification 'hackathon'! If you work in the assessment or testing industry, E-ATP should definitely be on your agenda!
Which language(s) should I choose?

Which language(s) should I choose?

Of the world's 7.2 billion inhabitants, only 30 million people speak English as their first language. That amounts to a mere 6% of the total. So you have now made the decision that you would like to expand your offerings to cover non English-speaking areas. Where will you get the greatest “bang for your buck”?
Translation of assessments for different audiences

Translation of assessments for different audiences

Translation of assessments for different audiencesHow do you carry out translations of assessments for children and for people whose knowledge of English may be limited? This was a question that was posed to us at a SIOP conference. When doing translations, it is very...

SIOP 2015 – Post Conference Thoughts

SIOP 2015 – Post Conference Thoughts

We have now returned from what was a very busy and productive SIOP conference in Philadelphia. There were over 4,200 delegates and they enjoyed a packed programme with a wide variety of presentations on different topics. Cicek Svensson and Sue Orchard were present in...

SIOP 2015: What to consider when translating I/O assessments

SIOP 2015: What to consider when translating I/O assessments

We have a great deal of experience in translating, localising and adapting assessments into other languages, so just what needs to be considered? We recommend that a review of assessment items be carried out prior to any translation project to ascertain whether all the items could be used in another country.
What else needs to be translated?

What else needs to be translated?

We have been looking at the whole area of translation, localisation and adaptation of tests, certifications, assessments and exams. However, it is not just these materials alone that will need to be translated. We have listed several of the most important aspects which you may wish to consider in parallel with the actual assessment itself.
Language is one thing, culture is another – what requires localisation?

Language is one thing, culture is another – what requires localisation?

It is all well and good translating a text for someone who speaks another language, but adapting it to reflect their culture can be critical to the success of a project. We look at some of the areas which might require attention, from the more simple names of people to units and measures.
Should you translate your tests, assessments and certifications?

Should you translate your tests, assessments and certifications?

In our previous post, we looked at the translation, localisation and adaptation process and the fact that it is very important to get all three steps right in order to ensure that your assessment will work in another country and for another culture. How are testing organisations actually coping with different sensibilities and cultures in addition to translation?
What do localisation and adaptation actually mean?

What do localisation and adaptation actually mean?

There are many things to be considered when putting an assessment or test into another language. Translation is just one part of the equation: localisation and adaptation are also key elements in the process. This will ensure that your assessment or test is meaningful...

Rebranding – from our own experience

Rebranding – from our own experience

For any organisation, it is a good idea from time to time to have a look at your branding and image and to make some changes. However, this can be a big project with a lot of things to consider, so we thought that we would share with you the re-branding process that...

Top tips for translation and voice-overs – Part 2

Top tips for translation and voice-overs – Part 2

Continuing from our previous post, here are some more hints and tips to help you with your voice recording projects. Determine your voice: Decide the feeling you want to convey (happiness, professionalism, etc.) and the market you want to reach in order to choose the...

Top tips for translation and voice-overs

Top tips for translation and voice-overs

Audio-visual translation is an art form of its own, which is subject to a series of constraints: spatial, visual and audio. With the right preparation, you can ensure a great outcome for your voice-over recordings. In this blog and the next one, we will be providing...

Comms Multilingual presents at the 2014 ICE Exchange Conference

Comms Multilingual presents at the 2014 ICE Exchange Conference

Following on from our previous two posts, we would like to draw your attention to a final presentation from the ICE Exchange conference in San Antonio, Texas, from November 11th – 14th. This is the annual conference of the Institute for Credentialing Excellence. Our...

ICE Exchange presentations – Part 2

ICE Exchange presentations – Part 2

As we mentioned in our previous blog post, we are preparing for our next trade show, which will be the ICE Exchange in San Antonio, Texas, from November 11th – 14th. This is the annual conference of the Institute for Credentialing Excellence. Here is some information...

Translation and Localization for the Whole Credentialing Body: Presentation at the ICE Exchange conference

ICE Exchange presentations – Part 1

At Comms Multilingual, we are preparing for our next trade show, which will be the ICE Exchange in San Antonio, Texas, from November 11th – 14th. This is the annual conference of the Institute for Credentialing Excellence. There are some very interesting presentations...

Happy International Translation Day!

Happy International Translation Day!

International Translation Day is celebrated every year on September 30th. This date is the feast of St. Jerome, the patron saint of translators. Various events are held across the world to celebrate the date and to help promote the status of translation everywhere.

Rebranding – from our own experience

New website for Comms Multilingual!

Comms Multilingual is very pleased to announce the launch of our new website. We have tried to make the site useful and informative, taking into account what people said they liked about our previous site. The site may be viewed on a variety of different devices. We...

Sue Orchard at the ATP Conference in Scottsdale, Arizona

Sue Orchard at the ATP Conference in Scottsdale, Arizona

Comms Multilingual is pleased to have supported the very successful conference of the Association of Test Publishers, which was held in Scottsdale, Arizona, in March 2014. The usual selection of high quality chocolates and candy were available from us, and Parker pens...

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